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REFUNDS POLICY

Refunds, plainly

Membership is cancelled any time from your account. When a charge is our mistake, we put it right.

Last updated 21 October 2026

THE SHORT VERSION

CANCEL ANY TIMENo refunds as standard

Cancel membership any time from your account. It runs to the end of the period already paid for, and is not charged again. The unused part of a period is not paid back.

WHEN WE REFUNDWhen the mistake is ours
  • A charge made twice.
  • A charge after a cancellation that had already taken effect.
  • A fault on our side that stopped the product working and that we could not fix.
  • An approved refund goes back to the card it came from, through Stripe, and usually shows within 5 to 10 working days.
  • A refund cancels any partner commission on that sale.
  • Please talk to us before a chargeback. While a card dispute is open, the account can be paused.

HOW IT WORKS

  1. 1Cancel from your account

    Billing, Cancel membership. Nothing renews after that.

  2. 2Ask with the form

    Below, signed in. Refunds are asked for here, never by email.

  3. 3Read the answer

    It arrives in My tickets on support, and we email you when it does.

ASK FOR A REFUND

Sign in to ask for a refund, so we can find the charge on your account and answer you here and by email.

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Card charges appear as DEVELOPERDATA.NET. Billing questions: https://developerdata.net/support?tab=charge